Questions, answered plainly.

No. Open the trip link, reserve your spot with your name, email and phone, and pay on the web. The app is where the trip lives afterwards — chat, itinerary, reminders — and it's where you pay later installments.

A commitment locks your spot today. Then equal installments — weekly, bi-weekly, monthly or bi-monthly — until the organizer's deadline. Paying in full is always an option. You see the whole schedule before paying anything.

No. You pay each installment yourself in the app when it's due. We remind you by email and push beforehand.

Yes — up to 4 companions in one checkout. For each person choose whether you pay it all over time, pay their whole plan now, or only reserve their spot. They claim it by email; you manage everyone from My spots.

Travelers pay the listed price — processing (6.25% + $0.55 per payment) is included in it. Organizers pay $29.99/month, flat, with no trip caps. Travelers never pay a subscription.

Every trip has a named refund policy shown before you pay. In the app, leaving a trip shows a live calculation of what comes back before you confirm. Refunds arrive within 7–10 days.

Automatically, on a schedule, to a connected bank account. The portal shows your payout balance and recent payouts with a per-trip breakdown.

Yes — secure, encrypted checkout with Apple Pay, Google Pay or card. Every payment keeps a consent record, and you can report a trip or user from the app.

After your first payment you set a password; use that email and password in the app. Same account, same trips. No app? Sign in here to see your trips and payments.

Yes. Public trips appear in the app's Discover marketplace; private trips are invite-link only. Organizers can also require approval to join.